Effective Date: 1 January 2024

Welcome to TBK Media. Your privacy is important to us.

TBK Media, a digital marketing firm, is committed to protecting the privacy of our clients and the individuals whose data we collect on behalf of our clients. This Privacy Policy outlines the types of information we collect, how we collect it, what we use it for, and how we protect it, in compliance with the Protection of Personal Information Act (POPIA).

1. Information Collection

TBK Media collects personal information through lead forms on Facebook and Instagram, as well as landing pages. The information collected includes:

• Names

• Phone numbers

• Email addresses

• Approximate locations

• Responses to non-personal questions as requested by our clients

2. Use of Information

The personal information collected is primarily used to contact individuals to promote and sell services offered by our clients. Individuals are required to opt-in to confirm their consent to be contacted by TBK Media or our clients, adhering to POPIA requirements.

3. Data Protection

To ensure the protection of your personal information, TBK Media stores all personal data in secure, encrypted accounts with two-factor authentication (2FA) measures in place. We implement reasonable technical and organizational measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

4. Cookies and Tracking Technologies

TBK Media uses Meta pixels and Google Analytics to collect data on our website to enhance user experience and improve our services. These technologies help us track website usage and understand our visitors' preferences.

5. Data Retention

TBK Media retains personal information as long as it is necessary to fulfil the purposes for which it was collected or as required by applicable laws, including POPIA.

6. Data Sharing

TBK Media does not share personal information with third parties, except as necessary to fulfill the services requested by our clients or as required by law. Any third-party service providers are vetted to ensure they comply with POPIA and other applicable laws.

7. Your Rights Under POPIA

Under POPIA, individuals whose personal information is collected by TBK Media have the right to:

• Access and correct their personal information.

• Object to the processing of their personal information.

• Request deletion of their personal information.

8. Contact Us

For any questions or concerns regarding your privacy, or to exercise any of your rights as outlined above, please contact us at [insert support email when available].

Changes to This Privacy Policy

TBK Media reserves the right to modify this privacy policy at any time. All changes will be effective immediately upon posting to our website. Please check back regularly for any updates